Delivery Information

Delivery Information

Our Delivery Prices:

United Kingdom:

Where we deliver to:

We accept orders from Northern Ireland & Great Britain.

We do not accept orders placed for delivery to addresses in the Channel Islands (GY or JE postcodes), or on the Isle of Man (IM postcodes).

Scottish Highlands & Islands:

Please note that a number of postcodes in the Scottish Islands & Highlands may be subject to an extended delivery period, or may not be possible.

Please note that delivery to certain postcodes in the Scottish Highlands & Islands may result in a surcharge being applied. This will not always be the case, and in the event that we are required to add a surcharge to your postage costs we will always contact you first to confirm your desire to proceed with placing an order.

Republic of Ireland:

Please note that a number of postcodes in the Republic of Ireland may be subject to an extended delivery period. We apologize for any inconvenience that this may cause.

International Delivery:

We offer both the Economy & Express shipping/delivery for international orders.

Economy Shipping: 4-12 days

Express Shipping:   1-3 days

Dispatch of Orders:

We aim to process and dispatch your order as quickly as possible, and no later than the next working day from when you placed it (please note that we reserve the right to extend this dispatch period, and that for reasons of stock it will not always be possible for us to dispatch orders within this timeframe).  We offer a range of delivery options – giving you flexibility over when you can expect to receive your order. We offer an economy service, and an express (1-3 working days) service.

Free P&P:

International Orders to the value of £1000 and over are eligible for FREE delivery.

Express Delivery:

Orders placed before Noon using our Express delivery service will be delivered in 1-2 working days (this excludes weekends and Bank/Public Holidays).

Express delivery is applicable only to orders placed before Noon. Saturday Delivery is available, and our couriers may attempt to deliver to you on a Saturday. We do not dispatch orders on Sunday which will affect orders placed after Noon on a Friday. Public/Bank Holidays may affect delivery speeds. Certain addresses in the Scottish Islands/Highlands may be exempt from Express delivery.

Dangerous Goods:

Please note that we are bound by the Air Navigation (Dangerous Goods) Regulations 2002, which restrict the transport of dangerous goods by post. Certain items that are listed for sale on our website are available in limited quantities only. This includes aerosols and nail polishes.

If an order is placed for goods that are classified as dangerous and we are unable to process the order, we will contact you and will keep you informed about how we can proceed with processing your order.

Attempted Delivery:

Please note that a signature may be required for delivery of your order. In the event that you are not available to sign for your order, our courier may: (1) attempt to leave your order with a neighbour and obtain a signature from them for this, (2) take it to a local Royal Mail Delivery Office or their depot, for you to collect, or (3) make a second attempt at delivering your order to you. A card will be left following an attempted delivery, informing you where your order is being held for collection.

Your Satisfaction:

We want you to be fully satisfied with the service you receive from AMV Cosmetics – beginning the moment you visit our website. This Delivery Information, our Terms & Conditions, Returns Policy and Security & Privacy Policy have been designed with this in mind – to ensure your total satisfaction, and to protect your rights as a customer.

After all, we want you to visit us again!